Step-by-step plan for exchanging and returning
- Report your return within 14 days of receipt
- Once your return has been registered, you have up to 14 days to send it back to Frickin.
- When returning items, always fill in and attach the return form. You will receive the return form by e-mail immediately after registration. Have you received this not If you do not receive a copy of your order within 24 hours, please send an e-mail to [email protected]
- Your return should be packaged properly!
- If you decide to return the product, the cost will be borne by the customer. Please ensure that your return is sufficiently stamped. Cash on delivery or unstamped shipments will be refused by us.
- The purchase amount will be refunded to the payment account used to make the purchase within 14 working days of receipt of your return.
If you wish to exchange the product, a new product will be set aside for you immediately upon notification and if in stock. As soon as we receive your return in good condition, we will send you the new product. This way you are always assured of your product!